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Contact

Let's scope the right next step.

Use the form to request a scoping call or share context. We'll respond with a clear recommendation and next steps.

After we review your intake, you'll receive a short checklist and a written next-step plan.

Environment (select any)
Primary concern

We do not store client data on the public site. Details are delivered over email. See security disclosures.

Prefer direct email? Reach us at contact@genericservice.app.

What to include

  • Environment summary (vSphere, Azure, Linux)
  • Current pain points or instability
  • Timeline or upcoming deadlines
  • Backup/restore concerns
  • Preferred engagement model

Who we aren't a fit for

To maintain a high standard of delivery, we specifically do not take on projects involving:

  • 24/7 managed services or Tier 1 helpdesk support
  • One-off hardware/license resale without architectural scope
  • Development of custom consumer software or mobile apps
  • Emergency "break-fix" for teams without an interest in root-cause resolution

FAQ

How fast do you respond?

Usually within 1-2 business days.

How do engagements start?

We begin with a scoping request, then confirm the right next step in writing.

Remote or on-site?

Remote-first, with on-site availability by request.

Scoping call requests

We coordinate call times by email after reviewing your intake.

  • We confirm if a call is the right next step.
  • We propose times and a short agenda.
  • We send a written next-step plan after the call.
Request a scoping call